Thousands of UK Businesses May Be Owed Money for Hidden Energy Broker Fees

Clear Charge
Jul 23, 2025
2 min read

Updated: Jul 31, 2025

Recent investigations reveal widespread overcharging in business energy contracts. Is your company affected?

If your business signed an energy contract through a broker, there is a growing chance you have been overcharged and may be eligible for a refund.

Reports by BBC News, ITV News, and industry regulator Ofgem have exposed a troubling pattern: many business energy contracts include hidden broker commissions that were never clearly disclosed. At Clear Charge Claims, we are helping UK businesses recover these costs with a straightforward, no win no fee approach.

What is the issue with energy brokers and hidden fees?

For years, many UK energy brokers have added commissions into business energy contracts without telling the customer. These costs are typically hidden within the unit rate, making them hard to detect — but they can add up to thousands of pounds across the lifetime of a contract.

Businesses were often under the impression that brokers were acting in their best interest. In reality, some brokers received large commissions directly from suppliers, without disclosing this to their clients. This lack of transparency has led to widespread financial loss.

What are the media and Ofgem saying?

BBC News reported that small businesses were locked into costly deals, unaware that brokers were taking a cut behind the scenes.
ITV News described the situation as a growing scandal, with experts warning that it could match the scale of the PPI crisis.
In response to mounting evidence, Ofgem confirmed it will strengthen protections for business customers and acknowledged that many have been unfairly treated due to a lack of clarity around broker fees.

This is more than just bad practice — it represents a serious failure in the business energy market.

Can your business claim back hidden energy broker fees?

Yes. If your organisation was not told about a broker’s commission, or you suspect your contract was inflated to cover third-party fees, you may be able to reclaim the overpaid amount.

Clear Charge Claims helps businesses recover these hidden costs quickly and efficiently. We investigate your historic contracts, identify any unfair charges, and submit the claim on your behalf.

Our process is simple and fully transparent — and we operate on a no win no fee basis.

Who can we help?

We work with:

Businesses of all sizes
Charities and voluntary organisations
Sports clubs and social enterprises
Schools, colleges, and community hubs

If you signed a business energy contract through a broker at any time in the last several years, we recommend having it reviewed.

Why now?

The spotlight is finally on the issue of mis-sold energy contracts and secret broker fees. With Ofgem committing to new rules and the media continuing to report on the problem, more businesses are coming forward to claim what they are owed.

The longer you leave it, the harder it may be to access records or pursue a claim. Now is the time to act.